FAQ

SHIPPING
ORDERS ARE TYPICALLY PROCESSED 1-3 BUSINESS DAYS AFTER PURCHASE, HOWEVER ORDERS MAY BE SHIPPED OUT AFTER THEN. PLEASE ALLOW FOR 7 BUSINESS DAYS PRIOR TO SHIPPING.
INTENTIONCIRCLES IS NOT RESPONSIBLE FOR ANY DUTY FEES OR CHARGES THAT MAY INCUR. REFUSAL OF PACKAGES DOES NOT RESULT IN REFUND AND PACKAGES WILL BE DESTROYED BY COURIER. RETURN SHIPPING RATES ARE THE SOLE RESPONSIBILITY OF THE PURCHASER.
PLEASE NOTE THAT THE INPUT OF AN INCORRECT SHIPPING ADDRESS MAY RESULT IN THE PACKAGE BEING LOST OR RETURNED BY THE COURIER. ANY RETURN SHIPPING FEE, DAMAGE, OR LOSS OF ITEMS IS TO BE COVERED BY THE CUSTOMER.
RETURNS
AT THIS POINT IN TIME, WE CANNOT ACCOMMODATE FOR ANY RETURNS. PLEASE READ THE ITEM DESCRIPTION CAREFULLY PRIOR TO PURCHASE.
DUE TO THE NATURE OF VINTAGE AND PRE-LOVED WEAR, ITEMS MAY COME WITH MINOR FLAWS SUCH AS PULLED THREADS, SMALL HOLES, STAINS, ETC. WE GRADE OUR ITEMS BASED ON THE SYSTEM BELOW. PLEASE ENSURE TO READ THE ITEM DESCRIPTION CAREFULLY PRIOR TO PURCHASE. ALMOST ALL ITEMS LISTED WILL BE IN EXCELLENT CONDITION.
EXCELLENT: PREVIOUSLY WORN WITH LIGHT TO NO WEAR. THE ITEM IS FAULTLESS, WITH NO VISIBLE FLAWS, AND THE FABRIC/MATERIAL IS LIKE NEW.
GREAT: PREVIOUSLY WORN WITH LIGHT TO MODERATE WEAR. FIBERS MAY BE WEAKENED BY TIME/WASH CYCLES, BUT THERE ARE NO OBVIOUS FAULTS IN APPEARANCE.
GOOD: PREVIOUSLY WORN WITH VISIBLE WEAR. THE ITEM MAY HAVE MINOR STAINS, PULLED THREADS, TINY HOLES, ETC. THE FABRIC MAY BE WEAKENED FROM TIME/WASH CYCLES.
AS IS: PREVIOUSLY WORN WITH APPARENT WEAR AND/OR FAULTS. FLAWS MAY BE IRREPARABLE OR VISIBLY REPAIRED, BUT ARE NOT PERFECT IN APPEARANCE. ANY SUBSTANTIAL ISSUES WILL BE INCLUDED IN THE LISTING DESCRIPTION.
PLEASE REACH OUT IMMEDIATELY WITH ANY QUESTIONS OR CONCERNS REGARDING YOUR ORDER. AS A COMMUNITY-ORIENTED BRAND, YOUR SATISFACTION IS OUR PRIORITY. WE ARE ALWAYS HAPPY TO DISCUSS OPTIONS SHOULD ANYTHING GO WRONG.